临港工作

尽在掌握

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一、库存记录管理专员

岗位职责：

、ProvideClaims,ReturnsReconciliationsupportforvariousservicepartsFacilities/LogisticscenterslocatedinAsiaPacificregions.

2、WorkswithCaterpillarDealerstoutilizeexistingweb-basedsystem/ERPforreceivinginformationofReturnsmaterial.

3、Providesnecessaryassistancetodealerstoworkonproblemresolutionandprocessimprovement.

4、RepresentingtheservicepartsFacilitiesastheClaimsReturnscoordinator,responsibleforcontactingdealersondiscrepancyanddispositionissues.

5、Meetrequiredlevelsofcustomerservice/turnaroundtime,agreeduponwiththepartsFacilities.

6、AssistingfacilitiesinperiodicSTC(StatisticalTestCount)analysisandinimprovinginventoryaccuracy.

7、TroubleshootEDIissuesrelatedtoReturnswithsystemtechnicalteams.

8、SupporttodevelopRCCAtocontainclaimsandimprovefacilityoperations.

9、Identifyingandresolvinginventorydiscrepancies.CoordinatingeffortswithFacility/RAMstartupteammemberstoensureSTCsare